Public Education / Disaster & Emergency Preparedness and Response Training

Products & Ordering

For Public Safety Officials

Ordering 911 Products

Ordering 911 Products

Site

Contact Us

Sign Up For Newsletter

 
Facebook
911 for Kids
 
Facebook
Athletes and
Entertainers for Kids
Using a Wireless Phone
Cell Phone

When Dialing 9-1-1 From Your Cell Phone

1. Call only for immediate emergency assistance—medical, fire, or police.
2. Be prepared to provide your location and any essential information the dispatcher may need.
3. Stay on the line until told to hang up. You may be transferred to another agency.

Help Reduce Unnecessary Calls

  • Use non-emergency numbers for your local law enforcement agency when you do not need immediate assistance.
  • If medical, fire or police are already on scene, it is not necessary to call 9-1-1 again. Instead, call a non-emergency number if you have additional information or witnessed the incident.
  • Do not call 9-1-1 for non-emergency incidents (i.e., requesting road conditions, asking why traffic is backed up, requesting driving directions, or other similar reasons). Be prepared; contact your local CHP office directly, using a non-emergency number.
  • Use or maintain a landline at home and at work for 9-1-1 calls, as the dispatcher is more likely to get accurate location information from a landline.
  • Using 9-1-1 in non-emergency situations prevents critical emergencies from being attended to.

HELP AVOID ACCIDENTAL CALLS WITH THE FOLLOWING TIPS:

  • Do not hang up on an accidental 9-1-1 call. Inform the dispatcher that the call was an accident before you hang up. 
  • Do not pre-program 9-1-1 into your or your child's cell phone's speed dial. This can lead to accidental calls.
  • Teach young children how and when to dial 9-1-1 from a cell phone. Train them to press 9-1-1 and the “send” button only in an emergency.
  • Even cell phones without active service can dial 9-1-1. Take batteries out of cell phones before recycling them or giving them to a child to play with.

 

 

2019 Calendar

9-1-1 Heroes Awards Ceremonies

FEBRUARY
27: Los Angeles County (CHP Los Angeles Communications Center)

MARCH
10-13: CalNENA (Hyatt Regency La Jolla at Aventine | San Diego, CA)

APRIL
11: California State (State Capitol | Sacramento, CA)

MAY
5-10: APCO Western Region (Doubletree Resort | Paradise Valley/Scottsdale, AZ)

JUNE
14-19: National NENA (Gaylord Palms Resort & Convention Center | Orlando, FL)

AUGUST
7-10: International Fire Chiefs Association Conference & Expo (Atlanta, GA)
11-14: APCO International (The Baltimore Convention Center | Baltimore, MD)

SEPTEMBER
TBD: CalOES Family Day & Open House (Sacramento, CA)

OCTOBER
24-29: International Association of Chiefs of Police Conference & Expo (Chicago, IL)

NOVEMBER
TBD: 9-1-1 Golf Classic (Las Vegas, NV)

Endorsed By

•  9-1-1 for Kids® • Address: 14340 Bolsa Chica Road, Unit C, Westminster, CA 92683 •
Office: (714) 894-5450 / Toll-free: (800) 933-KIDS (5437) / Facsimile: (714) 894-5424 Contact Us: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

2001 © 9-1-1 for Kids®.  All rights reserved. Red E. Fox, Whirley, Buttons, Jennifer, Linda, Jeffrey, Bud and Wally Weasel are trademarks of 9-1-1 for Kids®
2002 © 9-1-1 Hero®, 9-1-1 Local Hero, ® 9-1-1 National Hero®, 9-1-1 International Hero® All rights reserved.